This policy explains how Eastfield Consulting, LLC ("Eastfield," "we," or "us") collects, uses, and protects information gathered through our websites, eastfieldconsult.com and therapycfo.com (the "Sites").
Information We Do Not Collect
The Sites are not designed to collect protected health information, patient records, or any other individual health information. Please do not submit patient or client information through any form on the Sites or by email. Where sensitive information must be exchanged as part of a client engagement, we will arrange an appropriate channel for it.
Information We Collect
Information you provide. The Sites offer contact forms, downloadable resources, and self-assessment tools. When you choose to use them, we collect the information you submit. This typically includes your contact information, such as your name and email address, and information about your practice, such as its size, structure, or operations.
Information collected automatically. When you visit the Sites, analytics tools record information about your visit, including pages viewed, approximate geographic location, browser and device type, and the site or search that referred you. This information is collected through cookies and similar technologies and does not identify you personally. Some pages also store a small amount of information in your browser so that you are not asked to re-enter it on a return visit.
Scheduling. If you schedule a call with us, that booking is handled by a third-party scheduling provider. Information you enter into the scheduler is processed under that provider's privacy policy in addition to this one.
How We Use Information
We use the information we collect to:
- respond to inquiries and provide requested resources;
- deliver the results of any assessment you complete;
- follow up with you about our services where relevant; and
- understand how the Sites are used and improve them.
We do not sell your information. We do not use it to train artificial intelligence models. We do not share it with third parties except the service providers described below.
Service Providers
We use third-party providers for website hosting and form processing, analytics, email, and call scheduling. These providers may process information on our behalf and are permitted to use it only to provide those services to us.
Cookies
The Sites use cookies for analytics. You may block or delete cookies through your browser settings, and browser-level tools are available to opt out of analytics tracking. The Sites remain fully functional either way.
Data Retention
We retain information for as long as it remains relevant to our relationship with you or as needed for the purposes described in this policy. You may ask us to delete it at any time.
Your Choices
You may contact us to request a copy of the information we hold about you, ask that it be corrected, or ask that it be deleted. You may also ask us not to contact you again, and we will honor that request. We respond to these requests regardless of your state of residence.
Children's Privacy
The Sites are intended for practice owners and other business professionals. They are not directed to children under 13, and we do not knowingly collect information from them.
Changes to This Policy
We may update this policy from time to time. Any material change will be reflected in the effective date shown above.
Contact
Questions about this policy, or requests regarding your information, may be directed to admin@eastfieldconsult.com.